Terms and Conditions

Last Updated: November 2025

Welcome to Tradie Ads, operated by Blue Palm Digital (ABN 98 574 609 001) under the ownership of Sunhaven Trust (“we,” “our,” “us”). By using our website or engaging our marketing services, you agree to the following Terms and Conditions. Please read them carefully before using our site or services.

1. General Information

Tradie Ads is a marketing agency based in Queensland, Australia. We provide digital marketing services, including managing and running online advertising campaigns for clients. These Terms govern your use of our website (tradieads.com) and your engagement of our services.

If you do not agree to these Terms, you should not use our website or our services.

2. Our Services

We provide marketing and advertising management services for businesses on a monthly fee basis.
All services are provided as agreed in writing (such as via email, proposal, or service agreement).

We reserve the right to update or modify our services, pricing, and offerings at any time without prior notice.

3. Website Use

Our website is intended to provide information about our services and allow users to make enquiries or requests for marketing assistance.

You agree to use the website only for lawful purposes and not to:

  • Engage in any activity that could harm, disable, or impair our site or interfere with others’ use.

  • Attempt to gain unauthorised access to our systems or data.

  • Upload or transmit harmful code, spam, or malicious content.

We may restrict or terminate access to our website if these Terms are violated.

4. Client Engagements

When you engage Tradie Ads for marketing services, you agree to the specific terms set out in your service proposal or written agreement.

All fees are payable monthly in advance unless otherwise agreed. Services will not commence until payment has been received.

If a client fails to pay on time, we may suspend or terminate services without notice.

5. Content and Intellectual Property

All materials on this website, including text, graphics, logos, and design elements, are owned by or licensed to Blue Palm Digital. You may not reproduce, distribute, or modify any content without our prior written consent.

If you provide us with creative materials (such as logos, ad copy, or images) for your campaigns, you grant us permission to use those materials solely for the purpose of providing the agreed services.

6. User-Submitted Content

If users or clients submit content to us (such as testimonials, business listings, or ad materials), you warrant that:

  • You own or have permission to use that content.

  • It does not infringe on any third-party rights or contain unlawful or misleading material.

We reserve the right to remove or refuse any submitted content at our discretion.

7. Third-Party Platforms

Our services may involve using third-party platforms such as Google Ads, Meta (Facebook/Instagram), or others. You acknowledge that:

  • We do not own or control these platforms.

  • Each platform’s own terms and policies apply.

  • We are not responsible for downtime, policy changes, or performance issues on those platforms.

8. Liability Disclaimer

To the fullest extent permitted by law:

  • We make no guarantees about marketing results, campaign performance, or traffic outcomes.

  • We are not liable for any loss, damage, or expenses arising from your use of our website or services.

  • You agree to use our services and website at your own risk.

If required by law, our total liability to you will be limited to the amount you have paid us for services in the previous month.

9. Indemnity

You agree to indemnify and hold harmless Blue Palm Digital, its directors, employees, and affiliates against any claims, losses, or damages arising from:

  • Your breach of these Terms;

  • Your misuse of our website or services;

  • Any content you provide.

10. Privacy and Data

We collect limited personal information to provide our services and respond to enquiries. This includes names, contact details, and advertising data.
We will never sell or share your personal information except where required to deliver our services or comply with legal obligations.

A detailed Privacy Policy will be available soon to explain how we handle your data in full.

11. Termination

We may terminate or suspend access to our website or services at any time, without notice, if you breach these Terms or act unlawfully.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Queensland, Australia.

If a dispute arises, both parties agree to first attempt to resolve it through mediation in Queensland before pursuing any court action.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Tradie Ads
Website: TradieAds.com
Email: hello@tradieads.com
Phone: 0480 550 288