Privacy Policy

Last Updated: November 2025

Tradie Ads (operated by Blue Palm Digital, ABN 98 574 609 001, owned by Sunhaven Trust) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage our marketing services.

1. Who We Are

Tradie Ads is a marketing agency based in Queensland, Australia. We manage online advertising campaigns and digital marketing services for our clients.

In this Policy, “we,” “our,” and “us” refer to Tradie Ads and Blue Palm Digital.

2. Information We Collect

We may collect personal and business information that you provide directly to us, such as when you:

  • Contact us through our website or by email

  • Request a quote or proposal

  • Engage our marketing services

  • Subscribe to updates or newsletters

  • Provide feedback, testimonials, or reviews

This information may include:

  • Your name and business name

  • Email address and phone number

  • Billing and payment information

  • Website or social media details

  • Advertising account information (e.g., Google Ads ID, Meta Business Manager access)

We may also collect limited information automatically when you visit our website, such as:

  • Your IP address and browser type

  • Pages visited and time spent on our site

  • Device and operating system information

  • Basic analytics and cookies data

3. How We Use Your Information

We collect and use personal information for the following purposes:

  • To provide and manage our marketing services

  • To communicate with you about campaigns, reports, or enquiries

  • To process payments and manage billing

  • To improve our website and service offerings

  • To send occasional updates, news, or promotions (you can unsubscribe anytime)

  • To comply with legal obligations or resolve disputes

We will only use your information in ways that are reasonably expected and related to the purpose for which it was collected.

4. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Data is stored securely in encrypted systems and cloud platforms managed by trusted providers. Access to personal data is restricted to authorised personnel only.

While we take every precaution, no online system is completely secure. By using our website or services, you acknowledge that you provide information at your own risk.

5. Sharing Your Information

We may share your information with:

  • Trusted third-party providers that assist us in delivering our services (e.g., Google, Meta, analytics or payment processors)

  • Contractors or partners working on your campaigns

  • Legal or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Tracking

Our website uses cookies and analytics tools to enhance user experience and improve performance.

Cookies are small files stored on your device that help us remember preferences and measure website traffic. You can disable cookies in your browser settings, but this may affect some site functionality.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated.

To make a request, please contact us using the details below. We will respond within a reasonable timeframe as required by law.

8. Overseas Data Transfers

Some third-party platforms or tools we use (like Google Ads or Meta) may store or process data outside Australia.

Where possible, we ensure these providers comply with similar privacy standards and take reasonable steps to protect your information.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to read the privacy policies of any site you visit through a link from Tradie Ads.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or technology.

The latest version will always be available on our website with the effective date listed above.

11. Contact Us

If you have any questions, concerns, or complaints about how we handle your information, please contact us:

Tradie Ads
Email: hello@tradieads.com
Phone: 0480 550 288
Website: tradieads.com
Address: Queensland, Australia

We take all privacy enquiries seriously and aim to respond promptly and fairly.